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Topic · 18 pieces

careers and money

Careers move in conversations: the pay talk, the introduction at a conference, the first month as someone's manager, the moment you explain what you do in one line. Here is how to prepare each one.

Negotiating, networking, new roles and being heard for the work you already do.

Guides and case studies

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Case studiesCase study

the new manager's first month

A strong senior developer in Bengaluru, a promotion she had worked for, and a team of six who were her peers on Friday. One of them was her closest friend at work. What the coaching worked on in the first month, conversation by conversation.

6 min read
Case studiesCase study

the clinic owner who had to raise her fees

A physiotherapist in Thrissur, a rent increase, two loyal staff, patients who have come to her for years, and a corporate client in Dubai. She knew she had to raise her fees. What she did not know was how to say the number out loud without apologising for it.

6 min read
Careers and money

networking without the cringe: introducing yourself so people remember you

Most of us dread the moment a stranger asks, "So, what do you do?" We either give a job title nobody remembers or a five-minute history nobody asked for. Networking gets easier when you have one clear line, one good question, and a graceful way out.

5 min read
Careers and money

how to negotiate without feeling like you are begging

Whether it is your salary, a freelance rate, a supplier's price or a business deal, many capable people go quiet the moment money enters the conversation. Negotiation is not pleading. It is a structured conversation between two people who both want a deal. Here is how to prepare it and what to say.

6 min read
Speaking at work

say the point first: the PREP and pyramid habits that make seniors listen

Most professionals tell the story in the order it happened. Seniors want it in the order they need it. Two simple structures close that gap.

6 min read
Case studiesCase study

the bank manager and the promotion panel

Fifteen years of solid work, a promotion panel in six weeks, and a habit of answering every question with the full history. What the coaching worked on, and what anyone facing a panel can borrow.

6 min read
Landmark MomentsUtah, Alabama and Florida, 27 to 28 January 1986

the Challenger charts: when the warning was there but the message did not land

On the night before the space shuttle Challenger was launched, engineers who feared the cold argued against it on a long teleconference. They were overruled. Seven people died the next morning. The way their evidence was presented has been debated ever since, and the debate itself holds a lesson.

5 min read
Landmark MomentsPortland, 28 December 1978, and Guam, 6 August 1997

the hint that was not enough: what cockpits learned about speaking up to a senior

Two air crashes, nineteen years apart, have something painful in common. In both, someone junior in the cockpit saw part of the danger and spoke, but softly. Aviation spent decades learning to fix that. What it learned is useful to anyone who has ever had to tell a boss something unwelcome.

6 min read
The ExperimentsReplicated, with limits

thin slices: can strangers judge you in thirty seconds

In 1993, two Harvard psychologists showed strangers a few seconds of silent video of teachers at work. Those snap ratings lined up closely with how the teachers' own students rated them at the end of term. The finding is real. What it does not show matters just as much.

5 min read
The ExperimentsMixed evidence

say I am excited: the study on turning nerves into energy, and what a replication found

Most of us are told to calm down before we speak. A 2014 study from Harvard Business School tested a different idea: instead of fighting the racing heart, give it a new name. Saying "I am excited" changed how people felt. Whether it changed how well they performed is where the evidence gets more interesting.

5 min read
The ExperimentsDid not replicate

power posing: what happened when science checked the superhero stance

Few psychology findings have travelled as far as power posing: stand like a superhero for two minutes and your body chemistry shifts in your favour. Then larger studies tried to repeat it. This is the story of what held, what did not, and how one of the original authors changed her mind in public.

5 min read
The ExperimentsReplicated, with limits

the tapping study: why your explanation sounds clearer to you than to anyone else

A graduate student at Stanford asked people to tap out well-known songs on a table while a partner tried to name them. The tappers were sure the tunes were obvious. They were not. The study became one of the most retold stories about expertise and explanation, and it is worth knowing what it did and did not show.

5 min read
The ExperimentsReplicated, with limits

psychological safety and Google's Project Aristotle: what the research says about teams that speak up

A hospital study that seemed to show the best nursing units making the most mistakes. A factory study of 51 teams. A Google project on 180 of its own teams. Together they made "psychological safety" one of the most quoted ideas in management. The core idea is well supported. Some of what gets bundled with it is not.

5 min read
The ExperimentsReplicated, with limits

the Pygmalion effect: what other people's expectations really do to performance

In the 1960s, a Harvard psychologist told teachers that certain children were about to blossom. The children had been picked at random. A year later, some of them had gained more on an IQ test than their classmates. The story is famous. The evidence behind it is weaker, and more interesting, than the legend.

5 min read
The ExperimentsMixed evidence

do listeners trust accented speech less? what the accent and credibility studies really found

In 2010, two researchers in Chicago reported that listeners rated simple trivia statements as less likely to be true when they were read in a foreign accent. The finding spread fast. Since then, several careful attempts to repeat it have found no effect. Here is what the research says, and what it does not.

5 min read
Thought StudiesEssay

the room where nobody speaks English as a first language

A Kochi engineer, a Brazilian product lead, a German buyer and a Japanese supplier get on a call. Nobody in it learned English at home. And quite often, it goes beautifully. We think there is something in that room worth studying, and something in it that native speakers could borrow.

5 min read
Thought StudiesEssay

what AI-written emails do to how we speak out loud

People now meet our emails before they meet us. More and more, those emails are written with a machine's help, smooth and certain. Then the call happens, and the person on the other end meets a different voice. This essay is about that moment, and about who owns the words we send.

5 min read
Thought StudiesEssay

would you hire your own voice?

Here is a thought experiment that most people avoid for as long as they can. Record yourself speaking for two minutes about your work. Then listen as if you were a stranger deciding whether to trust this person with a client, a team or a stage. What would you notice? And can you be fair to the person you hear?

5 min read
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