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Topic · 27 pieces

confidence and voice

Confidence is what practice leaves behind. These pieces work on the small habits that change how sure you sound: dropping the apology, holding a pause, getting round a missing word and carrying on after a slip.

Nerves, apologies, pauses, accents and the second after a mistake.

Guides and case studies

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Voice and delivery

the speech on stage: talking to four hundred people as if to one

A conference talk, a welcome at the school annual day, a product launch, a speech to your old college. The stage changes the light, the sound and the size of the room. It does not change what works. Here is how to plan, open, deliver and close a talk so it feels like a conversation.

6 min read
Leadership and presence

feedback that lands: giving it well, and hearing it without shrinking

Most feedback advice is about telling a junior colleague what went wrong. Real working life is wider: praising someone so it means something, telling a senior that their plan has a gap, working with a colleague in another culture, and, hardest of all, sitting still while someone criticises you.

5 min read
Voice and delivery

on camera without freezing: Reels, webinars and the red light

You can explain your work beautifully to a patient, a client or a class. Then you press record, the red dot appears, and your face goes still and your voice goes flat. Speaking to a lens is a learnable skill. Here is what changes on camera, and what to practise.

6 min read
English at work in India

"I understand English but I can't speak it": what is actually happening and how it changes

You follow the film. You read the documents. You write good emails. Then someone asks you a question out loud, and the words will not come. This is not a mystery, and it is not a lack of intelligence.

6 min read
Leadership and presence

executive presence without pretending: what it is and what it isn't

"You need more executive presence" is some of the most common and least useful feedback in corporate life. Here is what it usually means, what it does not, and what you can practise.

6 min read
Landmark MomentsChicago, 26 September 1960

the night Kennedy and Nixon met the camera, and the myth that followed

In 1960, two men stood in a Chicago television studio for the first televised presidential debate in American history. One looked rested and spoke to the lens. The other looked unwell and spoke to the room. The story that grew out of that night is famous. Parts of it are true. One part probably is not.

5 min read
Landmark MomentsWashington, DC, 28 August 1963

the moment Martin Luther King Jr. set his text aside

At the Lincoln Memorial in August 1963, Martin Luther King Jr. was reading a speech finished only hours before. Partway through, he moved the pages aside and began to speak about a dream. It looks like a moment of pure inspiration. The record shows it was also the fruit of years of practice.

5 min read
Landmark MomentsPortland, 28 December 1978, and Guam, 6 August 1997

the hint that was not enough: what cockpits learned about speaking up to a senior

Two air crashes, nineteen years apart, have something painful in common. In both, someone junior in the cockpit saw part of the danger and spoke, but softly. Aviation spent decades learning to fix that. What it learned is useful to anyone who has ever had to tell a boss something unwelcome.

6 min read
Landmark MomentsPhoenix, Arizona, 9 October 2014

the same-day correction: Satya Nadella, a wrong answer and a culture of learning

Eight months into his job as Microsoft's chief executive, Satya Nadella gave a bad answer on a stage full of women in computing. By the evening he had told every employee he was wrong. The episode became part of the story he told about learning in public, with a lesson for anyone who has misspoken in public.

5 min read
Landmark MomentsChicago, 11 September 1893

five words to a hall of strangers: Vivekananda in Chicago, 1893

A young monk from India, by his own account unprepared and close to panic, stood up in a packed Chicago hall in 1893 and opened with a greeting. The hall erupted. More than a century later, the first line of that speech is still widely quoted in India. What happened, and what can a nervous speaker learn?

6 min read
The ExperimentsReal study, misquoted claim

is 93% of communication really non-verbal? what Mehrabian actually tested

You have probably seen the slide: words 7%, tone 38%, body language 55%. It is one of the most quoted numbers in communication training. The studies behind it are real. The way they are quoted is not. Here is what was actually tested in 1967, and what it means for how you speak.

5 min read
The ExperimentsReplicated, with limits

thin slices: can strangers judge you in thirty seconds

In 1993, two Harvard psychologists showed strangers a few seconds of silent video of teachers at work. Those snap ratings lined up closely with how the teachers' own students rated them at the end of term. The finding is real. What it does not show matters just as much.

5 min read
The ExperimentsMixed evidence

say I am excited: the study on turning nerves into energy, and what a replication found

Most of us are told to calm down before we speak. A 2014 study from Harvard Business School tested a different idea: instead of fighting the racing heart, give it a new name. Saying "I am excited" changed how people felt. Whether it changed how well they performed is where the evidence gets more interesting.

5 min read
The ExperimentsDid not replicate

power posing: what happened when science checked the superhero stance

Few psychology findings have travelled as far as power posing: stand like a superhero for two minutes and your body chemistry shifts in your favour. Then larger studies tried to repeat it. This is the story of what held, what did not, and how one of the original authors changed her mind in public.

5 min read
Thought StudiesEssay

if you could only say three sentences a day

Imagine waking up tomorrow with a strange allowance: three spoken sentences, no more, until you sleep. No typing to get round it. What would you cut first, and what would you protect? We have been asking our coaches this question for a while, and their answers say a lot about what talk is for.

5 min read
Thought StudiesEssay

what AI-written emails do to how we speak out loud

People now meet our emails before they meet us. More and more, those emails are written with a machine's help, smooth and certain. Then the call happens, and the person on the other end meets a different voice. This essay is about that moment, and about who owns the words we send.

5 min read
Thought StudiesEssay

translating yourself: thinking in one language, speaking in another

Millions of professionals in India and the Gulf do a quiet piece of work every day. They think in Malayalam, Tamil, Hindi or Arabic, and they speak in English. Something is lost in that crossing, and something, surprisingly, is gained. This essay is about both, and about the person who makes the crossing.

6 min read
Thought StudiesEssay

would you hire your own voice?

Here is a thought experiment that most people avoid for as long as they can. Record yourself speaking for two minutes about your work. Then listen as if you were a stranger deciding whether to trust this person with a client, a team or a stage. What would you notice? And can you be fair to the person you hear?

5 min read
Inside BrightsideInside Brightside

think on your feet: why we built a masterclass for the question you did not prepare for

Our coaching is one to one, and it always has been. In September 2026 we also opened a single live group room: a 90-minute masterclass called Think on Your Feet. This is why we built it, what happens inside it, and what we deliberately left out.

4 min read
Inside BrightsideInside Brightside

SpeakX to UNLEARN: notes on an experiment we ran, renamed and retired

Most companies only talk about what they launch. We think a journal about honest communication should also show the things we tried, changed and stopped. Here is the short life of SpeakX, a two-hour live workshop, and what it became.

4 min read
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